Last updated: April 16, 2026
This Privacy Policy explains how FINN ("FINN," "we," "our," or "us") collects, uses, and protects information about individuals ("you") who opt in to receive SMS and voice communications from FINN.
FINN is the sole sender of all messages under this Privacy Policy. FINN is currently in early testing and does not operate as a messaging platform on behalf of third-party businesses. All recipients are individuals directly onboarded by FINN.
When you opt in to FINN operational messaging, we collect:
We use the information you provide solely to deliver operational communications and related platform services. Operational communications include shift briefings, dispatch instructions, receiving and quality-control alerts, operational status updates, and coordination between team members.
We do not use your information for marketing or promotional purposes. We do not send marketing messages under this opt-in.
You opt in to FINN messaging by entering your phone number on our opt-in form at fintail.net/opt-in and affirmatively checking the consent box. FINN records the timestamp, IP address, and consent language version associated with your opt-in.
Message frequency varies based on operational activity. Typical frequency is 1 to 10 messages per day during active shifts; frequency may be higher during operational incidents or briefings. You will not receive messages outside operational context.
Message and data rates may apply. Please contact your mobile carrier for details about your messaging plan.
You may stop receiving messages at any time by replying STOP to any FINN message. You will receive a single confirmation that you have been unsubscribed, and no further messages will be sent unless you opt in again.
Reply HELP to any FINN message for assistance, or contact us at robertolouisgarcia@gmail.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories listed below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We do not sell, rent, lease, transfer, or otherwise make available your phone number, opt-in consent, or SMS content to any third party for any purpose other than the narrow operational purposes described in this Policy.
We share information only with the following categories of service providers, strictly to operate the messaging service:
These service providers are contractually restricted to using your information only to deliver the operational messaging service and are prohibited from using it for their own marketing, advertising, or promotional purposes, or from onward-sharing it with any additional party.
We may also disclose information when required by law, legal process, or to protect the rights, safety, or property of FINN, our users, or others.
We retain your contact information for as long as you remain opted in and for a reasonable period afterward to comply with legal obligations and resolve disputes. Message logs are retained in accordance with applicable carrier and regulatory requirements.
You may opt out of SMS communications at any time by replying STOP. You may request deletion of your contact information by emailing robertolouisgarcia@gmail.com. We will honor your request unless retention is required by law.
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, or disclosure. No system is perfectly secure; we cannot guarantee absolute security.
FINN's messaging program is not directed to individuals under 18. We do not knowingly collect information from children under 18. If we learn that we have collected such information, we will delete it.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of FINN messaging after changes constitutes acceptance of the updated Policy.
Questions about this Privacy Policy, the SMS program, or your information may be directed to:
Email: robertolouisgarcia@gmail.com